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Troubleshooting

Testing with ad blockers

Why blockers hide issues and how to test correctly

Ad blockers can hide issues or block the banner/scripts while you test.

Effects

  • Banner or trackers may be blocked, making it look like consent is working when it’s just blocked.
  • Some blockers hide GTM/pixel requests entirely.

How to test correctly

  • Disable blockers when validating consent flows.
  • Use incognito with blockers off.
  • Check DevTools/Network to see if requests are blocked by the browser or by consent logic.

Production impact

  • Users with blockers may never see the banner; trackers may remain blocked regardless of consent.
  • That’s expected; don’t rely on blocked traffic for analytics accuracy.

Tip

  • If you must test with blockers on, note that results aren’t representative of normal users.

Still stuck?

Email [email protected] with your domain and what you tried. Signed-in customers can also open a ticket from the dashboard.