Troubleshooting
Testing with ad blockers
Why blockers hide issues and how to test correctly
Ad blockers can hide issues or block the banner/scripts while you test.
Effects
- Banner or trackers may be blocked, making it look like consent is working when it’s just blocked.
- Some blockers hide GTM/pixel requests entirely.
How to test correctly
- Disable blockers when validating consent flows.
- Use incognito with blockers off.
- Check DevTools/Network to see if requests are blocked by the browser or by consent logic.
Production impact
- Users with blockers may never see the banner; trackers may remain blocked regardless of consent.
- That’s expected; don’t rely on blocked traffic for analytics accuracy.
Tip
- If you must test with blockers on, note that results aren’t representative of normal users.
Still stuck?
Email [email protected] with your domain and what you tried. Signed-in customers can also open a ticket from the dashboard.