Troubleshooting
Email verification issues
What to do if you can’t verify your email
If you need to confirm your email to finish signup or login, try this:
Didn’t get the verification email?
- Check spam/promotions.
- Confirm you used the right address.
- Wait 1–2 minutes and request a new verification email.
- If on a corporate domain, ask IT to allow getcookies.co.
Link expired?
- Click Resend verification and use the newest email. Older links stop working.
Still stuck?
- Try a different browser/incognito in case extensions block the link.
- Contact support with the email you’re trying to verify.
Still stuck?
Email [email protected] with your domain and what you tried. Signed-in customers can also open a ticket from the dashboard.