Compliance
Billing basics: plans, invoices, changes
Change plans, update payment method, download invoices
Manage your subscription and billing details in a few steps.
View or change your plan
- Go to Organization Settings (or Billing, if shown).
- Pick the plan you need and confirm checkout.
- Plan changes apply immediately; proration follows your billing provider.
Update payment method
- Edit card details in the billing section.
- Ensure the billing email is correct for receipts.
Invoices and tax
- Download invoices/receipts from the billing page.
- Add VAT/Tax ID where supported so it appears on invoices.
Cancel or reactivate
- Choose Cancel in billing; access continues until the end of the period.
- You can reactivate anytime; settings are preserved.
Need help?
- If charges look wrong or you need a PO/quote, contact support with your org name and billing email.
Still stuck?
Email [email protected] with your domain and what you tried. Signed-in customers can also open a ticket from the dashboard.